Contact information

For Fleet Managers

Daily contact - Fleet Manager

Contact NFcustomerrelations.dk@nffleet.com for inquires regarding:

My Fleet reporting
Extensions and early terminations
Contract management
Change in mileage
Driver change
Questions regarding invoicing or tax
FDM reports
Clever
Motor vehicle tax

As a Fleet Manager you have your own Customer Relations Consultant who can help with your inquiries. Please write subject and reference, preferably reg. no. in the subject field.

Self service portal

- Fleet Managers

My NF Fleet is an online portal, where you can:

Order fuel cards
Update vehicle mileage
Find contract data
See vehicles approaching expiry (renewal list)
See list of drivers who have access to My NF Fleet
Access to IFRS16-reports
Access advanced reports in NF Fleet Reports
Manage tyre storage

My NF Fleet

Car advice

If you have questions concerning the ordering of a new car or want to request a quote on a new or used car, contact NFsalg.dk@nffleet.com.

For drivers please note that all inquiries regarding car policy, framework agreement etc., must be addressed to you Fleet Manager.

Service and maintenance

Do you have technical inquiries like:

Repair and booking of time at a garage
Service and maintenance
Tyres agreement
Technical issues

Write to NFteknisk.dk@nffleet.com or call +45 8844 4000.

Insurance

If you have insurance via NF Fleet and have had an injury or other damage to the car, contact us via NFforsikring.dk@nffleet.com or +45 8844 4000.

We can guide you about the below or you can read more here:

Roadside assistance
Insurance handling (incl. glass insurance)
Insurance agreements

Daily contact - drivers

Fuel cards/charging solutions/Clever
Ordering of registration certificates
Tyre services
My Fleet driver's support
Debitor changes Questions regarding vehicle return

Please write subject and reference, preferably reg. no. in the subject field.
Opening hours Customer Service: Monday-Thursday 8.30-16.30, Friday 8.30-16.00.