If you have a complaint, please contact us, and we will help you

Contact us to hear more

Is there something you want to complain about?

Service and good customer experiences are important to us. If something went wrong, and you want to complain, we kindly ask you to send an e-mail to ComplaintNF.DK@nffleet.com with the following information:

  • First name
  • Last name
  • Company name
  • License plate
  • E-mail
  • Phone number
  • Describe what the complaint is about

How the complaint process works:

  1. When we at NF Fleet receive your complaint, we make sure it gets assigned the relevant department.
  2. You will hear from us within 5 business days after we've received your complaint.
  3. If additional information is needed we will check in with you.
  4. We aim to resolve your complaint and send you an answer within 4 weeks.