Contact us for support and guidance

Self service portal - Fleet Managers 

My NF Fleet is an online portal, where you can:

• Order fuel cards 

• Update vehicle mileage 

• Find contract data 

• See vehicles approaching expiry (renewal list) 

• See list of drivers who have access to My NF Fleet

• Access to IFRS16-reports

• Access advanced reports in NF Fleet Reports

• Manage tyre storage 

My NF Fleet

Self service portal -  drivers and private lease 

My NF Fleet is an online portal, where you can:

• Submit a damage report 

• Order part 1 of the registration certificate for driving abroad

• Book a garage appointment online 

• Find contract details, including tax base

• See tyre storage details 

• Update the car's mileage 

• Get easy and direct contact with NF Fleet

• Order fuel cards

My NF Fleet

Daily contact - Fleet Manager

Contact NFcustomerrelations.dk@nffleet.com for inquires regarding:

• My Fleet reporting

• Extensions and early terminations

• Contract management

• Change in mileage 

• Driver change

• Questions regarding invoicing or tax 

• FDM reports

• Clever

• Motor vehicle tax

As a Fleet Manager you have your own Customer Relations Consultant who can help with your inquiries. Please write subject and reference, preferably reg. no. in the subject field. 

Contact us via NFkundeservice.dk@nffleet.com or 8844 4000 regarding:

• Fuel cards/charging solutions/Clever

• Ordering of registration certificates

• Tyre services

• My Fleet driver's support

• Debitor changes Questions regarding vehicle return

Please write subject and reference, preferably reg. no. in the subject field.
Opening hours Customer Service: Monday-Thursday 8.30-16.30, Friday 8.30-16.00.

Car advice

If you have questions concerning the ordering of a new car or want to request a quote on a new or used car, contact NFsalg.dk@nffleet.com.

For drivers please note that all inquiries regarding car policy, framework agreement etc., must be addressed to you Fleet Manager.

Service and maintenance

Do you have technical inquiries like:

• Repair and booking of time at a garage
• Service and maintenance
• Tyres agreement
• Technical issues

Write to NFteknisk.dk@nffleet.com or call 8844 4000.

Insurance

If you have insurance via NF Fleet and have had an injury or other damage to the car, contact us via NFforsikring.dk@nffleet.com or 8844 4000.

We can guide you about the below or you can read more here:

• Roadside assistance
• Insurance handling (incl. glass insurance) 
• Insurance agreements